vinSUITE news and insights for DTC wine businesses

Holiday Success Webinar Series

Posted by Emily Crichton on November 8, 2017 at 7:05 AM

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HOLIDAY SUCCESS WEBINAR SERIES

Starting Wednesday, Nov 8th, 2017   •   11:00 am-11:30 am PST

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Topics: Wine Club, Wine Technology, Holidays, sales, DTC, Tasting Room, cart abandonment, tablet POS, webinar, business intelligence, winery ecommerce

Webinar: ProofLoyalty

Posted by Emily Crichton on November 7, 2017 at 10:32 AM

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ProofLoyalty: The Mobile App Every Winery Needs

Wednesday, Nov 8th, 2017   •   11:00 am - 11:30 am PST

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Topics: Wine Club, Wine Technology, Marketing, eCommerce, sales, DTC, Communication, winery ecommerce, wine club member retention, wine clubs, mobile, mobile app

8 Ways You're Sabotaging Your eCommerce Success

Posted by Emily Crichton on October 6, 2017 at 6:10 PM

If you’re running a wine business, you’ve likely already set up a website with an e-commerce store… because, 2017 (and if you haven’t, that’s #1 on this list… do it now!). So why aren’t wine orders pouring in like hot lava? I hate to be a Negative Nancy, but it could be because you’re doing one or more of the things on this list. Don’t worry, you’re not alone. “Killer e-commerce instincts” are not something most of us are born with. Furthermore, since every wine business has different customer types and goals, there’s no one magic formula that works for everyone. That said, there are some common pitfalls that potentially plague every winery e-commerce.

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Topics: Technology, Advice, sales, DTC, Customer Experience, cart abandonment, CRM, business intelligence, responsive websites, winery ecommerce

Where Does Customer Loyalty Come From?

Posted by Emily Crichton on September 18, 2017 at 2:04 PM

"You don't earn loyalty in a day. You earn loyalty day-by-day."

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Topics: Technology, Advice, sales, DTC, Tasting Room, Customer Experience, webinar, email marketing, CRM, social media, winery ecommerce, wine club member retention, wine clubs

How to Sell Wine to Millennials

Posted by Emily Crichton on August 23, 2017 at 5:03 PM

Despite the internet’s claim that millennials are “killing” wine (amongst other things), I would argue that not only are they are NOT killing wine, they are drinking it in boatloads, and redefining how wine is purchased and consumed along with it. A recent study by the Wine Market Council says millennials drank 42% of all wine in the U.S. in 2015, more than any other age group. Additionally, millennials make up 30% of "high frequency" drinkers, meaning they drink about 3 glasses of wine per sitting.

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Topics: Technology, Advice, sales, DTC, Tasting Room, Customer Experience, tablet POS, email marketing, CRM, social media, millennials, responsive websites, winery ecommerce